Hi there, Dorothy, with Fully here! If your desk is still showing what looks like “ASR”, but actually says “RST”, this is the desk asking to be put through a re-calibration / reset. The instructions for this process are on page 10 of the Jarvis assembly instructions. If you still need assistance, please open a chat with us on Reddit so we can help you. Looking forward to connecting and making sure your desk is up and running right away!
via reddit